Privacy Statement

Effective Date: Friday February 7, 2025

Reformer Agency ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Website") or use any of our services. Please read this policy carefully to understand our views and practices regarding your personal information.

1. Information We Collect
We may collect and process the following types of information:
1.1 Information You Provide Directly: When you register for an account, contact us, or subscribe to our services, we may collect your name, email address, phone number, job title, and other personal details.
1.2 Automatically Collected Information: When you visit our Website, we may automatically collect information such as your IP address, browser type, operating system, referring URLs, browsing behavior, and session duration through cookies and tracking technologies.
1.3 Third-Party Data: If you choose to log in via third-party services (e.g., Google, Facebook), we may receive basic profile information and your email address from those services.

2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage our services: Including account management, responding to inquiries, and processing transactions.
To improve and optimize the Website: By analyzing usage trends and customizing your experience.
To send administrative communications: Such as updates, security alerts, and policy changes.
To provide marketing and promotional materials: If you have consented to receive them.
To ensure the security of our Website: By detecting and preventing fraudulent or unauthorized activities.

3. Sharing Your InformationWe do not sell or trade your personal information.
However, we may share your information in the following circumstances:
With service providers and partners: Who assist in the operation of our Website and services, such as hosting providers, payment processors, or email service providers.
As required by law: If we are obligated to disclose your information to comply with legal obligations or protect our rights.
In connection with business transfers: Such as mergers, acquisitions, or asset sales.

4. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to enhance your experience on our Website. Cookies allow us to recognize you and personalize your browsing experience. You can control or disable cookies through your browser settings, but this may affect the functionality of the Website.

5. Data SecurityWe implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee the security of your information. You are responsible for maintaining the confidentiality of your login credentials.

6. Your RightsDepending on your location, you may have the following rights regarding your personal data:
Access and correction: You have the right to access the personal data we hold about you and request corrections if it is inaccurate.
Data deletion: You can request that we delete your personal data, subject to legal obligations.
Data portability: You may request a copy of your personal data in a structured, commonly used format.
Withdraw consent: If you have provided consent for specific processing activities, you can withdraw it at any time.To exercise these rights, please contact us at legal@reformer.agency

7. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party websites you visit.

8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

9. Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child without parental consent, we will delete it promptly.

10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Reformer Agency legal@reformer.agency

By using this Website, you agree to the terms of this Privacy Policy.